Business Communication Essentials, 8th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"Follow these tips to approach resumes like a psychologist, so you don't sell yourself short.
"Imagine a workplace where people of all colors and races are able to climb every rung of the corporate ladder -- and where the lessons we learn about diversity at work actually transform the things we do, think and say outside the office.
"In her winning speech, [Ramona] Smith used a body-language technique she learned from a previous speaking champion: keeping her palms facing out toward the audience.
"Practicing "active listening" is a good way to improve your listening skills.
"Practicing "active listening" is a good way to improve your listening skills.
"Want to make sure everyone knows the critical role your team or group plays?
MIT career advisor Lily Zhang handpicked these talks for the insights they can give all job hunters.
In this talk at Google, Gina Barnett shares some essentials of using your body as an effective speaking instrument.
Nancy Duarte advises starting with the simplest tool imaginable, the humble sticky note.
"As entrepreneurs, business owners and leaders, self-awareness is essential to your success.
"Do you procrastinate?
Watch this tutorial to see how to create effective Prezi presentations.
"In this video, I talk about what helped me speak with an American accent and how I became fluent in English.
"In today's high-tech, high-speed, high-stress world, communication is more important then ever, yet we seem to devote less and less time to really listening to one another.
Professor Bob Bontempo explains how persuading and negotiating are complementary but distinctly different skill sets.
"No matter how much we try to work with others and get along, the time comes when we can’t agree.
"Many of us have had to battle the specter of arrogance at one time or another.
Everyone can be creative.
"Personality type tests are hugely popular, though if you ask working psychologists, they’ll tell you the results are little better than astrological signs.
"Be genuine.
"Most of the time finding a new job is about who you know and your networking strategies.
"Maybe someone told you that you need to be more succinct when you speak.
"You may wonder if anyone will even notice if you don't demonstrate professional behavior at work.
"In the very first episode of Read Ink, I explain the difference between proofreading and editing, and how those two processes should be done individually for a stronger overall manuscript.
"Author Vanessa Edwards and her team watched thousands of hours of TED Talks and noticed something surprising: The least popular TED Talkers used an average of 272 hand gestures during their 18-minute presentations, while the most popular used an average of 465 hand gestures in the same amount of time.