Business Communication Today, 13th Ed.
Chapter 3. Communication Challenges in a Diverse, Global Marketplace
"In an exclusive preview of his book The Stuff of Thought, Steven Pinker looks at language and how it expresses what goes on in our minds -- and how the words we choose communicate much more than we realize.
"If you listen closely, there is a unique cry for help that can be heard within intercultural businesses everywhere.
"As a research scientist at Google, Margaret Mitchell helps develop computers that can communicate about what they see and understand.
"For most of us, language is transparent.
"As I pointed out in the previous article about evaluating intercultural mistrust, we have double standards with regards to trust.
"When clients first meet with me to improve their ability to communicate with colleagues and clients from other cultures, clarity is not usually at the top of their wish list.
"What’s the requirement of being a good intercultural communicator?
"In the previous article I had you look at unreliable criteria for deciding whether to grant or withhold trust in an intercultural context.
"Amazon Go is being called the grocery store of the future, where lines and cashiers don't exist.
"In Strategic Communication class, 4 MBA students share information and techniques on gender related communication barriers.
"This talk was given at a local TEDx event, produced independently of the TED Conferences.
"You cannot avoid building an identity.
Watch the YouTube video by Diane DiResta.
"When cultures mix there are many unknowns, such as different accents, unfamiliar body language and tones of voice.
"The foundation on which trust is built or broken is the speech act of promises.
"We've heard a lot of rhetoric lately suggesting that countries like the US are losing valuable manufacturing jobs to lower-cost markets like China, Mexico and Vietnam -- and that protectionism is the best way forward.
"Psychologist Susan David [photo, left] shares how the way we deal with our emotions shapes everything that matters: our actions, careers, relationships, health and happiness.
"How smart can our machines make us?
Follow these simple tips to get the most from your next brainstorming session.
Free writing can be a great way to come up with material for a writing project and to get more comfortable with the process of writing.
Etiquette expert Barbara Pachter offers tips to help you get comfortable at business lunches and dinners.
"Here's how to hit it out of the park without any work experience or internships.
"There's no single formula for a great talk, but there is a secret ingredient that all the best ones have in common.
"You've got a smartwatch on your wrist, Siri in your palm, and emails notifications popping up on your computer screen all day long.
"Financial stability can put you on the right path.