Business Communication Today, 13th Ed.
Chapter 3. Communication Challenges in a Diverse, Global Marketplace
"Did you know that you listen with cultural ears and see with cultural eyes?
"Educator and entrepreneur Sebastian Thrun [photo, left] wants us to use AI to free humanity of repetitive work and unleash our creativity.
"Need to land on a decision that works for everyone?
"Do you expect to feel comfortable using English as a second language when writing an email, making a phone call, expressing yourself during a meeting, writing a report, giving a presentation, and so on?
Amazon CEO Jeff Bezos and Brother Mark Give a Rare Interview about Growing Up and Secrets to Success
"In this first-of-its-kind conversation, the Bezos brothers discuss their early influences, habits for success, and predictions for the future.
Sherwood Fleming reports.
"What's the secret to making content people love?
"My clients often tell me that one of the difficulties they encounter when conducting business internationally is that they don’t know how to quickly build trust.
Uri Hasson (photo, left) presents.
"This [past] fall, Nordstrom opened a new store in West Hollywood, Calif.
"We set out to find the most common languages — besides English — spoken at home in every state, based on the US Census Bureau's 2012-2016 American Community Survey estimates.
"This is an interesting tactic from the retailer, and one that makes a lot of sense from a behavioral perspective.
"Getting out of debt can feel overwhelming.
"Life has a nasty habit of interrupting the best-laid plans, but more often than not, it’s our own minds that get in the way of our goals.
"When I am asked to explain how my five-step CLEAR method can be helpful to a client in a single sentence, this is what I say: it is a way to build bridges, instead of walls, when communicating across cultures.
"In the world of international business, it's critical to know your words will be understood by people from another country, or it could spell disaster.
"Do you sometimes have your most creative ideas while folding laundry, washing dishes or doing nothing in particular?
"Knowing what you do not know is a sign of wisdom, according to Greek philosopher Socrates.
"Artist Kate Hartman uses wearable electronics to explore how we communicate, with ourselves and with the world.
"After a recent session a client told me that, “You’re a magician.
"Over the years, I’ve identified a set of common emotional drivers that suck the power out of communication.
"Being the new person is never easy.
"If you’ve got a presentation to give at work or school — or are perhaps getting ready to speak at a TEDx event?