Business Communication Today, 14th Ed.
Chapter 10. Writing Routine and Positive Messages
Ginny Soskey presents an infographic on the topic created by WhoIsHostingThis.
Ric Dragon (photo, left) gives a report on his conversation with Christi McNeill, project lead of social business and listening at Southwest Airlines.
Stephanie Walden discusses customer relationship marketing (CRM) in a piece at Mashable.
"Even for those who are "in the know" about the benefits of Plus, many have difficulty learning how to use Plus effectively.
Hagan Blount introduces the topic and presents the infographic at TheMuse.
"Things have changed a lot in the way we conduct business communications, especially between the customer and the company.
To view the whole infographic click on the image to the left or on the link below.
"As consumers use mobile devices more and more to read email, creating flawless designs that are readable and useful in both desktop and mobile environments can be quite a challenge.
"Martha had some strong comments about bloggers, yet her PR folk pitch bloggers in an attempt to tap into their influence with their audience.
"A Utah couple is suing an online merchant that fined them $3,500 for writing a negative review and sparked a financial nightmare for more than a year by reporting the alleged debt to credit rating companies.
To view the entire infographic click on the image or the link below.
Take a look at this summary of a Temkin Group report covering the topic.
"Startups face tremendous pressure while competing with their bigger counterparts.
"So here you go, we present to you our latest infographic — Seven Shocking Stats & Trends about the Internet.
"The most important thing you should keep in mind is if anyone would want to share or recommend the specific post to their family and friends.
Lynn Gaertner-Johnston (photo, left) gives us "a perfect way to show someone you care.
"As all entrepreneurs discover sooner or later, it takes more than sound business acumen to bring an idea, no matter how novel, to life.
"Everyday, each and every one of us interacts with the Cloud in some way.
Paul Maccabee (photo, left) is the President of Maccabee Public Relations.
Click on the image or the link below to view the full infographic at Visual.
"According to our internal reports, here — in no particular order — are the ten most frequent catches by our editors in your press releases: .
"The mobile revolution is changing the way retailers display and sell goods as well as where and how they interact with customers.
Jennifer Frost, with GrammarCheck.
Randy Krum features an infographic on the topic.