Business Communication Today, 13th Ed.
Chapter 7. Digital Media
"Facial expressions are a universal language of emotion, instantly conveying happiness, sadness, anger, fear, and much more.
"A Salem College faculty member last semester took an uncompromising approach to curbing syllabus and inbox bloat: Why not ban most student emails?
According to Drake Baer, "Within moments of meeting people, you decide all sorts of things about them, from status to intelligence to promiscuity.
"In honor of National Etiquette Week and our just-published list of the 45 best restaurants in America, we decided to clear up some common etiquette questions," writes Megan Willett.
"What does it take to avoid alienating the very people with whom we’re hoping to connect?
See Damon Nofar's slideshow - 8 Tips for an Awesome PowerPoint Presentation - at BusinessInsider.
"We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left).
"We asked career, email, and marketing experts to offer their best tips for crafting the perfect email subject line.
Take this quiz to see if you have the knowledge to travel like a pro.
"Do you know how you sound in emails?
Matt Rosoff makes the case at BusinessInsider.
Haiku Deck gives their picks for "Decks of the Year.
"Public speaking is hard enough without shooting yourself in the foot with simple mistakes.
This website offers a wealth of advice on producing quality videos.
"We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left).
Ben Schott (photo, left) presents his ten words.
Only one author team is writing about mobile business communication: Bovee and Thill.
"Some studies say you've only got 15 seconds to grab an audience's attention, while others say it's closer to a minute," writes Richard Feloni of BusinessInsider.
"Launching a product is hard to do," says Drake Baer of BusinessInsider.
John Brandon has mastered his email inbox but "there's one thing [he's] mastered even more than that: spotting a lack of confidence.
"When [Gayle] Cotton (photo, left) began her career working at the United Nations in Geneva in the early-90s, she answered a routine phone call with a polite, 'Hello, how are you?
"There are so many interesting facts and numbers in the world of presentations, this infographic could be 5 times the size.
According to Richard Feloni, "Once you finish your written speech or PowerPoint slides, you're only halfway done preparing a great presentation.
"It’d [be] easy to bash PowerPoint, especially given the poor uses we see all too often .
According to Karla Guiterrez, "eLearning professionals are often over-confident about a course’s ability to capture an audience’s attention and engage users with its content.