Excellence in Business Communication, 13th Edition
Chapter 3. Collaboration and Business Etiquette
"We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left).
Nicholas Carlson (photo, left) writes about meetings.
"In this Business English Podcast lesson we’re going to look at useful language for handling the practical details of a business visit, such as airport pickup and restaurant or hotel booking.
Dianne Gottsman (photo, left) advises, "As you set out 2014 with fresh goals and resolutions, don't overlook your social media profiles and activity.
Susan Young (photo, left) discusses the idea of the name-letter-effect.
According to Mike Pugh (photo, left), "Voicemail might be negatively affecting your business.
Paul Stannard (photo, left) offers a solution to unproductive meetings.
Download this PDF file, the executive summary of Dietary Guidelines for Americans, to complete Message for Analysis 13.
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According to Jeff Mann (photo, left), a Gartner research director, "The rapid adoption of smart devices, both in the workplace and outside, has raised expectations about accessibility and user experience in the workforce.
Sallie Krawcheck (photo, left) shares her thoughts on the topic of building a successful team.
"Answering a cellphone or shooting off a text message during a business lunch may do more than just give an employee a bad reputation — it could cost them a chance to move up the corporate ladder, new research suggests," writes Chad Brooks (photo, left) in a piece at FoxBusiness.
Everyone tries to network, but few people do it well, often making the same basic mistakes.
Alexandra Levit (photo, left) received this email from a reader:
Dear Alexandra: My colleague’s mother passed away suddenly last week.
Alexandra Levit (photo, left) received this email from a reader:
Dear Alexandra: My colleague’s mother passed away suddenly last week.
"In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions.
This Business English podcast is the second part of a two-part series on making, rejecting and accepting suggestions.
This is the last in our three-part Business English Podcast series on cold calling.
Skip Freeman asks, "The purpose of the meal .
Jessica Lawlor (photo, left) recently attended the Pennsylvania Conference for Women and made some observations.
"People are busy.
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