Excellence in Business Communication, 10th Edition
Chapter 8. Writing Routine and Positive Messages
The original resource is no longer available, but this advice from Purdue's Online Writing Lab offers helpful advice for outlining.
This in-depth advice can help you analyze audiences for even the most complex communication scenarios.
See why so many companies are shifting their business models toward subscription pricing.
Get step-by-step advice for mapping the customer journey from touchpoint to touchpoint.
Explore the differences between intrinsic and extrinsic motivation, and see why intrinsic motivators are so powerful.
This resource is currently unavailable.
This resource is currently unavailable.
The original resource is no longer available, but this advice from Purdue's Online Writing Lab offers helpful advice for outlining.
"The staggering rate of store closures that has rocked the retail industry over the past couple of years is expected to continue in 2019, with roughly the same level of closures expected this year.
"Losing clients can be a nightmare.
"UCLA neuroscience researcher Alex Korb [photo, left] has some insights that can create an upward spiral of happiness in your life," writes Eric Barker in a piece at BusinessInsider.
"When is the last time you sent a card or note to a business associate?
"As entrepreneurs, business owners and leaders, self-awareness is essential to your success.
"As soon as something goes wrong in our lives, we as humans tend to fall into negative thinking patterns.
Check out this excerpt from Work Party by Jaclyn Johnson (photo, left).
"The businesses that are best loved by customers tend to be ones that make them feel smart, competent, in control.
"Thinking too much isn't just a nuisance.
"Niceness wasn’t part of the equation.
"Here's how to grow your influence, boost your impression and make a powerful impact.
Stefano Tasselli [photo, left], Martin Kilduff, and Blaine Landis provide the answers at HBR.
"How we perceive ourselves, and the internal stories we tell about who we are, will indeed shape our experiences," writes Kathy Caprino (photo, left) in a piece at Forbes.
"It’s a tough question.
"Are you a giver or a taker?