Excellence in Business Communication, 10th Edition
Chapter 8. Writing Routine and Positive Messages
We often assume that as people rise up the career ladder they become more skilled and more confident, but many successful people still encounter the 'fear factor' when dealing with more senior people.
You hear so much about how instantly reachable we all are, how hyperconnected, with our smartphones, laptops, tablets and such.
“Most people just start doing things without reading the instruction manual.
Hurricane Irene and [the] East Coast earthquake are critical reminders of the importance of timely communication among managers and their employees.
You’ve probably read countless articles that promise you better happiness, only to be disappointed.
I spoke last week to a group of executives and one of the challenges that I saw in their presentations was the tendency to put spreadsheets on their slides when talking about financial topics.
I just finished reading an interesting book titled Annoying by science writers Joe Palca and Flora Lichtman (2011).
Most advice is terrible.
Long-time readers might recall that a few years ago, I wrote an editorial titled "Email: Bad Bearer of Bad News?
When talking about tone in business writing courses, clients have lately become very upset, sharing incidents of sarcasm, disrespect, and snarky tone in business communication.
When you want to do business globally, check the meaning of colors for each country.
When it comes to legal issues, most bloggers are either unaware or misinformed about the laws that they operate under.
Your colleague Jim calls you “honey,” makes cracks about women drivers, and suggests that you be the one to shop for the retirement gift for Bob because “women like that sort of thing.
Career fairs are going digital.
Jeff Haden pondered the "stuff I wish I could have told the twenty-five year-old me (photo, left)," and has come up with a BusinessInsider.
The majority of college students today use smartphones — although three-quarters don’t foot their own bills.
Sandra Aamodt and Sam Wang (photo, left), authors of Welcome to Your Brain: Why You Lose Your Car Keys but Never Forget How to Drive and Other Puzzles of Everyday Life, have written an op-ed piece for the New York Times.
A new study could quell the guilt you may feel for Facebooking on the clock.
According to Aimee Groth (photo, left) and Eric Goldschein, "During a job interview, the questions you ask are just as important as the answers you provide.
Roger Parker (photo, left), writing for PersonalBrandingBlog.
Experience a normal day in 2014.
Jessica Liebman (photo, left), Managing Editor at Business Insider, keeps a Gmail folder called "Worst Cover Letters.
According to Steve Tobak (photo, left), "If you work with and listen to enough successful executives and other business leaders, you'll find that, with rare exception, they use plain English and cut to the chase.
In this CBSNews.