Business Communication Essentials, 8th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"It’s called social undermining, and it may seem harmless enough, but it can take an emotional toll.
From Seth Godin.
"One of Amazon's largest fulfillment centers is in Phoenix, Arizona.
"Devil’s advocates tend to pop up just when a project is about to launch.
"Here are the top 10 network security challenges faced by small and midsize businesses (SMBs) in 2015 and tips to address them.
"In real life, most people are fairly law-abiding, either by disposition or because we're afraid of getting caught.
"The meeting seemed to go smoothly.
"Your boss told you to “think outside the box.
"Barbara Pachter provides advice on how to properly act in business and social settings in The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success.
"You may think that fidgeting and not making eye contact are telltale signs that someone's lying to you.
"Our parents warned us about it, but it’s hard to understand until you experience it first hand: as you get older, time seems to fly.
Excerpted from the book Netiquette by Virginia Shea.
"Google has spent the past two years studying more than 180 of its teams, to figure out the secret to success.
"It is an odd thought that our sibling relationships may be at the center of what makes us who we become.
"Given their social and outgoing natures, extroverts have never had much trouble gaining acceptance in the business world.
Shana Lebowitz and Melia Robinson report on the work of Amy Cuddy (photo, left).
"People size you up in seconds, but what exactly are they evaluating?
Kim Lachance Shandrow reports.
"To make sure productivity doesn’t slow after you walk out of the room, do two things after and in between meetings: Quickly send out clear and concise meeting notes and follow up on the commitments made.
"What follows are the 10 most common body language blunders that people make, and emotionally intelligent people are careful to avoid.
Shana Lebowitz reports.
"The first time someone meets you, it takes them about three seconds to determine whether they like you or want to do business with you in the future, said Jean Baur, a career coach and author of the book 'The Essential Job Interview Handbook.
According to Erica Dhawan (photo, left), "We need to rethink the way we approach meetings that promotes collaboration and facilitates a responsive and flexible environment.