Business Communication Essentials, 8th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"We all send body language cues based on how we feel and what we think, here's how to decipher them quickly and in any situation.
Drake Baer writes, "Over the past century science has made lots of advances into understanding the many social meanings of body language.
"We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left).
Take this quiz to see if you have the knowledge to travel like a pro.
Kristin Piombino (photo, left) gives the facts and offers up an infographic.
"Voice mail is dying, and the world’s largest soda maker just pounded another nail in its coffin," declares Jillian Bergman in a piece at HuffingtonPost.
"Since being plagued by anxiety is a sure way to sabotage your own success, we've put together a collection of research-backed tips for overcoming your fears.
Haiku Deck gives their picks for "Decks of the Year.
"Public speaking is hard enough without shooting yourself in the foot with simple mistakes.
"Here are the key areas of body language, from head to toe, based off the work of Dr.
"We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left).
According to Carol Kinsey Goman (photo, left), "A long time before your performance proves them right or wrong, people will have made an emotional decision about whether to follow you, trust you, or even listen to you.
Dianne Gottsman (photo, left) advises, "As you set out 2014 with fresh goals and resolutions, don't overlook your social media profiles and activity.
Adele Cehrs covers the topic drawing upon lessons from Delta, Abercombie and Taco Bell.
Ben Schott (photo, left) presents his ten words.
Only one author team is writing about mobile business communication: Bovee and Thill.
James Clear explains the topic with an example from Mozambique.
"'People read each other's intent as soon as they see each other,' says Nick Morgan, speech coach and author of new book Power Cues: The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact.
"Consider the word "charismatic.
Lea McLeod discusses negativity and the effect it can have on a job seeker.
"Some studies say you've only got 15 seconds to grab an audience's attention, while others say it's closer to a minute," writes Richard Feloni of BusinessInsider.
"An epidemic of bad, inefficient, overcrowded meetings is plaguing the world’s businesses — and making workers miserable.
"There are some simple, yet often forgotten, business principles that can build a positive professional reputation and keep your credibility intact," reports Jacqueline Whitmore of Entrepreneur.
"As I reflect on all the conversations I have, I realize that most of the time, we’re not talking about complex ideas.