Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"I'm not that old, but I went to high school in a time before Facebook, before Google became a verb.
"How many times a day do you say no?
"With massive amounts of computational power, machines can now recognize objects and translate speech in real time.
Chris Weller presents the 18 spaces - as a one page presentation, or as a slide show.
David Ryan Polgar (photo, left) asks, "How often do you receive a message and wonder, 'Did a person really write this?
"Since everyone seems to be talking about AI broadly, we focused our predictions this year on what we see happening with communications and AI.

"You can radiate authority without compromising on warmth.

According to Kat Boogaard (photo, left), "Dealing with someone who monopolizes every discussion is frustrating.

"If you've ever had someone record you speaking, it's hard to not notice how different you sound in the recording.

"In this video, Entrepreneur Network partner Ben Angel explains how one study found that people are often the most productive in the first two hours after they wake up -- typically between 9 a.
"If you are at work, there's a high chance this article is distracting you from what you from something you should be doing instead.
"[Recently,] Savvy Psychologist Dr.
"Speak with confidence, shine in the media, and present your brand in the best possible light.
"Ameen Haque, Founder of Storywallahs, is a storyteller, story coach and consultant.
"There are more reasons than ever to understand how to protect your personal information.
"In this video, you will learn how to influence others to take action in business and serve in a way that serves everyone involved while maintaining the vision for the business as a whole.
"If nothing else, avoid the urge to respond in anger or haste.
"Even when it's phrased as delicately as possible, accepting constructive criticism can be brutal.
"While it's not easy for a procrastinator to change -- just getting started is often a challenge -- it is possible.
In this video Tony Robbins discusses the topic of rapport.
"More than a century ago, the department store magnate John Wanamaker famously complained about his inability to gauge the effectiveness of the money he spent on advertising.
"Titles like “SHE-EO” and momtrepreneur are meant to empower women but actually do more harm than good.
"There are plenty of frustrations that crop up during your workday.
"In this article, you will learn everything about the left brain vs.
"When you're on your work computer, your employers can track pretty much everything you do," writes Áine Cain (photo, left).