Business Communication Today, 15th Ed.
Chapter 5. Writing Business Messages
"Storytelling is an essential leadership skill.
"Career expert and Growth Lab CEO Ramit Sethi [photo, left] shares an easy way to test your business ideas with your friends to see if your idea is something people want.
"Would you like to write faster?
"Researchers highlighted some key indicators such as bad grammar, spelling and punctuation in posts by trolls.
"In offices around the world, writers spend time and energy disputing business writing standards.
"Online dictionary Merriam-Webster announced on February 7 that it has added more than 1,000 new words to its catalog, drawing from pop culture, science, foreign languages, sports, medicine, and more.
"A good writer produces not just words, but meaning.
"Communication, language and style matter in all areas of life.
"Compared to our pre-digital forebears, we’re expected to produce torrents of writing: emails, text messages, blog posts, social media, presentations," writes Spencer Critchly (photo, left).
"To highlight some of the most overused buzzwords, we created this visual with 25 of the most overused buzzwords and how much their use has increased in print over the past 30 years.
Here is a YouTube video presented by the Stanford Graduate School of Business on the topic of "how to conduct interviews.
"In the early '90s, anthropologist Robin Dunbar [photo, left] proposed that a human being has the capacity to have up to 150 meaningful relationships.
"Neuroscientists talk about how we have one brain but two minds.
"Stanford GSB Professor Jennifer Aaker [photo, left] discusses the importance of stories, and how they can be used as a tool to persuade and shape how others see you.
"Have you ever felt like you're talking, but nobody is listening?
"I recently attended a dinner meeting whose featured speaker told about her life in a foreign country.
"Online Dictionaries aren't just convenient, they give the people who run the dictionary sites a view into the zeitgeist in a way that was never possible when people looked up words in physical books.
"These are some tips to help you foster a happier brain, according to Alex Korb, a postdoctoral researcher in neuroscience at UCLA.
MIT career advisor Lily Zhang hand-picked these talks for the insights they can give all job hunters.
Duarte advises starting with the simplest tool imaginable, the humble sticky note.
Watch this tutorial to see how to create effective Prezi presentations.
In this talk at Google, Gina Barnett (profiled in the chapter-opening Communication Close-Up) shares some essentials of using your body as an effective speaking instrument.
The etiquette expert Barbara Pachter offers tips to help you get comfortable at business lunches and dinners.
See how the IoT is reshaping numerous business processes, including business communication.