Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"Are job seekers who are currently employed more desirable candidates?
"Give your future self a break.
"It's not where you worked, It's what you can do.
"Personality type tests are hugely popular, though if you ask working psychologists, they’ll tell you the results are little better than astrological signs.
"Here are the top 9 visual communication mistakes that make you look stupid in your presentation .
"Be genuine.
"Maybe someone told you that you need to be more succinct when you speak.
"As Cathy Benko and Molly Anderson predicted in their 2010 book, we’ve gone from a corporate ladder to a Corporate Lattice, in which professionals’ career progress may only sometimes be linear — and often, may instead appear diagonal or horizontal.
"While hiring managers hate all resume lies, a recent survey finds some lies are worse than others.
When its Twitter chatbot Tay got hijacked and had to be taken down, Microsoft issued an apology that got every note right.
"You may wonder if anyone will even notice if you don't demonstrate professional behavior at work.
"The company's new head of AI and personalized learning sees an opportunity to create enhanced ways of evaluating students' work.
"The company's new head of AI and personalized learning sees an opportunity to create enhanced ways of evaluating students' work.
"All-time great slugger practiced speech at least once a day for months leading up to ceremony.
"[In August], cashierless store Zippin opened its doors to customers in San Francisco for the first time, beating Amazon Go to become the first cashierless store in the city.
"Use your social-media channels to deliver remarkable customer experiences, develop deeper relationships, and produce content they want to devour.
"Looking for commitment over compliance?
This advice for class assignments will help you on the job, too.
"While the classic refrain focuses on how jobs will be lost to the robots, it’s not all doom and gloom for the human race explains Jason Hill, financial services expert at PA Consulting.
"Allow your creativity to "flow" without judgment.
25 TED speakers answer the question.
"Author Vanessa Edwards and her team watched thousands of hours of TED Talks and noticed something surprising: The least popular TED Talkers used an average of 272 hand gestures during their 18-minute presentations, while the most popular used an average of 465 hand gestures in the same amount of time.
"Politeness pays off, especially when you’re looking for jobs," writes Brittany Wong (photo, left) in a piece at HuffingtonPost.
"Consider environmental factors when preparing for a successful outcome.