Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"As he gets ready to release "The TED Official Guide to Public Speaking, Anderson breaks down the four things that make TED Talks special.
"We’ve set up a work schedule that explains the right time to do everything, based on your (and your co-workers’) circadian clock, research on productivity cycles, and other timing insights.
"Charisma and charm may help you get an audience's attention, but you'll need more than that to keep them interested.
"We're used to giving "praise sandwiches"—a criticism wedged in between two generic compliments—that give our brains indigestion.
"I am not a medical expert, but I know communication plays a major role in the overall well-being of both the team and the organization.
"I have been an executive with major corporations, including PepsiCo, Shell, and BBC Worldwide, as well as a change consultant.
"Everyone make mistakes, it’s part of being human.
"Changing a habit is HARD.
"Thankfully, I’d done my homework.
"Mental strength is just like any other skill: It takes time to develop.
"At the center of it all, Jobs was the showman who used the classic components of narrative to inspire his audiences," says Carmine Gallo (photo, left) in a piece at BusinessInsider.
Take a look at Katie Gordon's blog where this piece ran.
"Mental strength takes a long time to develop.
"After studying the daily habits of 177 self-made millionaires over the course of five years, Thomas C.
Shana Lebowitz has the 10.
"Everyone is enjoying the food and conversation when someone decides to take out his phone — not for an urgent call, but to check email, Instagram, and Facebook.
"With the publication of her 2015 book Presence, Harvard psychologist Amy Cuddy let readers in on a secret.
"The Happiness Equation author and 1000 Awesome Things creator Neil Pasricha [photo, left] came by to talk about criticism.
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"As it turns out, some recent scientific research suggests that it is possible to draw inferences about someone's personality based on his relationship to his phone.
"Unless you’re already a creative genius, having a helter-skelter work space is likely to hinder you from feeling productive, happy, or inspired.
"Tim Urban knows that procrastination doesn't make sense, but he's never been able to shake his habit of waiting until the last minute to get things done.
"It's a problem many of us have faced in some fashion: knowing what the healthy choice is, yet lacking the motivation to make it," writes Shana Lebowitz in a BusinessInsider.
"Right before I go out onstage, I think about punching every audience member directly in the mouth.