Excellence in Business Communication, 13th Edition
Chapter 3. Collaboration and Business Etiquette
"Want to make sure everyone knows the critical role your team or group plays?
"You may wonder if anyone will even notice if you don't demonstrate professional behavior at work.
"Consider environmental factors when preparing for a successful outcome.
Karin Hurt (photo, left) reports both the problems and the solutions.
Check out this excerpt from Work Party by Jaclyn Johnson (photo, left).
"There are many problems with the way most meetings are run.
Alex Cavoulacos has the list at TheMuse.
"Lori Wright, general manager of Microsoft Teams and Skype marketing, offers advice for making daily meetings less repetitive and more inclusive.
"A classic introvert preference is aversion to meetings.
"Your business needs collaboration -- but not everyone's a team player.
"Cognitive diversity has been defined as differences in perspective or information processing styles.
"What’s your point of view?
"Here are ten simple, yet crucial reminders for delivering exceptional customer service on the phone.
"You may feel you can successfully engage listeners with the critical substance of your message.
"Do you feel like you can speak in public everywhere except in front of your colleagues?
"Have you ever been in a meeting with someone who was constantly playing with their phone?
Laura Forer presents an infographic on the topic.
Take a look at this SlideShare show via LinkedIn.
Brooke Nelson (photo, left) has the list at RD.
"No one wants to be the "glue guy.
"A few weeks ago, I was caught unprepared in a meeting.
"Veteran financier Ray Dalio [photo, left] has been in every kind of meeting: the good, the bad and the ugly.
"If you receive a calendar invitation and it’s clear from the above suggestions that you need not attend a meeting, you have options: .
"After a recent session a client told me that, “You’re a magician.
"Here, however, I’m going to focus on one of the key causal factors for ‘difficulties’ in the meeting room: different personality types.