Excellence in Business Communication, 13th Edition
Chapter 3. Collaboration and Business Etiquette
Alexandra Levit (photo, left) received this email from a reader:
Dear Alexandra: My colleague’s mother passed away suddenly last week.
"In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions.
This Business English podcast is the second part of a two-part series on making, rejecting and accepting suggestions.
This is the last in our three-part Business English Podcast series on cold calling.
Skip Freeman asks, "The purpose of the meal .
Jessica Lawlor (photo, left) recently attended the Pennsylvania Conference for Women and made some observations.
"People are busy.
Business bloggers at Harvard Business Review discuss a variety of business topics including managing people, innovation, leadership, and more.
Revise these slides to make the text more effective for presentation purposes.
Follow LinkedIn’s etiquette guide for students and recent graduates to increase your response rate and to maintain positive networking connections.
These concepts will help make you a better listener on the job and in every other aspect of life.
Howard Rheingold talks about the coming world of collaboration, participatory media and collective action -- and how Wikipedia is really an outgrowth of our natural human instinct to work as a group.
A powerful trend taking form in the world of collaborative communication is "social curation," which is where individuals collaboratively contribute to edit, refine, and compile valuable information resources.
Corporate comedian Greg Schwem explains that it truly is possible to end an e-mail conversation,View original content

This 36-slide, illustrated presentation explains the difference between Web 1.