Business Communication Essentials, 7th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"This is the first in a series of Business English lessons on handling a crisis.
"The conversion from movement into meaning is both seamless and direct, because we are endowed with the capacity to speak without talking and comprehend without hearing.
"[Recently] we looked at several ways to brainstorm ideas.
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"Let’s face it: ideas are a dime a dozen.
"In today’s lesson, were going to look at how to organize your ideas.
"Most of us have stumbled when saying an unfamiliar name.
"A job interview is one of the most stressful and high-pressure situations you experience in your working life.
"Unless you’re perfect, you have room to improve.
"Criticism is something we all have to face.
"So, you’ve found some great resources for studying English that suit your purpose.
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"Has this ever happened to you?
"There are many different reasons why you might want to influence people.
"Has this ever happened to you?
"When we needlessly apologize, we end up making ourselves small and diminish what we’re trying to express, says sociologist Maja Jovanovic.
"Many students of English have the feeling that they’ve learned pretty much all the grammar they need.
"In today’s lesson, we’re going to continue our look at the 10 key characteristics of the successful business leader.
"For today’s lesson, we’re going to take a look at 10 key skills or characteristics that every successful business leader needs.
"Get more done by understanding which of your tasks depend on which others, and sequence them to take the least amount of time.
"I sat down recently to chat with Jennifer K.
"Do your brainstorming sessions create a drizzle or a flood of ideas?
Everyone experiences the world through unconscious biases of perceptual filters, and too often people are unaware that they are doing so.
"Want to communicate more effectively?
"Many professionals will probably recognize this situation: You go to a meeting or an event and, assuming that everyone there already knows you, or that you're playing a minor role, you introduce yourself with your first name — or not at all.