Business Communication Essentials, 7th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
Vivian Giang covers the topic of what you should do when you are sick and faced with the need to shake someone's hand.
Sallie Krawcheck (photo, left) shares her thoughts on the topic of building a successful team.
"I’ve posted a great deal on working with difficult people and how to make people like you," says Eric Barker (photo, left).
Everyone tries to network, but few people do it well, often making the same basic mistakes.
"In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions.
Like "jumbo shrimp" or "amicable divorce" the phrase "conflict resolution" is an oxymoron.
This Business English podcast is the second part of a two-part series on making, rejecting and accepting suggestions.
This is the last in our three-part Business English Podcast series on cold calling.
We often assume that as people rise up the career ladder they become more skilled and more confident, but many successful people still encounter the 'fear factor' when dealing with more senior people.
On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.
According to Steve Tobak (photo, left), "Physical body language isn’t the only way to read people’s emotional state.
Last year, according to Paloma Vazquez (photo, left), "Scott Belsky, Founder & CEO of Behance, made more thoughtful communication one of his personal objectives in the new year.
"People are busy.
You have no doubt heard the proverb—Actions speak louder than words.
You have no doubt heard the proverb—Actions speak louder than words.
Business bloggers at Harvard Business Review discuss a variety of business topics including managing people, innovation, leadership, and more.
This presentation gives numerous tips for improving your interpersonal communication.
Are you getting the whole truth and nothing but?
Howard Rheingold talks about the coming world of collaboration, participatory media and collective action -- and how Wikipedia is really an outgrowth of our natural human instinct to work as a group.
We’re told to listen.
A powerful trend taking form in the world of collaborative communication is "social curation," which is where individuals collaboratively contribute to edit, refine, and compile valuable information resources.
AnnualCreditReport.
Don’t limit yourself to familiar career choices—explore the full range at this comprehensive website.
This two-part video series teaches managers and entrepreneurs to resolve conflicts through the win-win strategies of empathetic negotiation.