Business Communication Essentials, 7th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"Has this ever happened to you?
"When we needlessly apologize, we end up making ourselves small and diminish what we’re trying to express, says sociologist Maja Jovanovic.
These articles, case studies, and definitions can help negotiators learn the basics and fine-tune their skills.
For more than 20 years, Fortune magazine has been ranking the best 100 companies to work for in the United States.
The Electronic Frontier Foundation offers a free Legal Guide for Bloggers.
Automated bots are taking over routine communication tasks in many companies; here are some of the best.
"Hit refresh to lock eyes with another imaginary stranger.
"Hit refresh to lock eyes with another imaginary stranger.
"Want to communicate more effectively?
"Many professionals will probably recognize this situation: You go to a meeting or an event and, assuming that everyone there already knows you, or that you're playing a minor role, you introduce yourself with your first name — or not at all.
Conversational skills, active listening, negotiation, conflict resolution, nonverbal communication, collaboration, and productive meetings---prepare students for the demands of workplace communication with Excellence in Business Communication's expanded coverage of interpersonal communication.
"The minutes of a meeting, or simply “minutes,” is an instant written record of a meeting or hearing.
"Before you relegate a person to the “no” or “pass” pile, address your reasons for putting them there by asking 'So what?
"Take a look at what you’re wearing — does it convey the complex, intriguing person that you are?
"Take the strategy employed by memory athletes to memorize decks of cards and thousands of digits of pi, and adapt it to get over stranger-name forgetfulness.
View the sample reports at examples.
"What if your attachment to being a "good" person is holding you back from actually becoming a better person?
"A new book, "The Surprising Science of Meetings," aims to revamp meetings' reputation, with strategies for maximizing their efficiency and eliminating the pain that comes with them.
"Your mind moves you, but how you move also affects your mind.
"If you’ve ever experienced pleasure from people’s failures, well, join the rest of us.
"The more self-aware you are, the more effective you can be.
"Ever get an uncomfortable feeling in your stomach during a job interview?
"To deal with toxic people effectively, you need an approach that enables you, across the board, to control what you can and eliminate what you can’t.
"Check out how your place in the high school ecosystem is likely affecting you today.
"Most people show at least three.
