Excellence in Business Communication, 13th Edition
Chapter 8. Crafting Messages for Digital Channels
There are four things that the most successful professionals have in common.
Professor Timothy Coombs talks about the relations between social media and crisis communication.
Writing sensible email messages As we've seen before, getting your inbound email under control will give you a huge productivity boost, but what about all the emails you send?
Geoffrey James (photo, left) offers some advice to avoid "LinkedIn mistakes that will kill your credibility.
The folks at BusinessInsider.
Which buzzword do you think leads the list of most overused words in PR put out by the folks at Francis Moran & Associates?
While email saves a great deal of time as an alternative to phone calls or meetings, it can still take precious time out of your day.
Your next job application could require a social media background check.
The benefits of a great blog are well-known: branding, user acquisition, press, conversions, hype.
Social media is not here to save you.
A global bank executive recently described to us a challenge for our times.
According to a recent study by Proskauer, 25% of businesses do not allow social media use at work and 26.
How can you use Twitter most effectively?
“Most people just start doing things without reading the instruction manual.
You hear so much about how instantly reachable we all are, how hyperconnected, with our smartphones, laptops, tablets and such.
Long-time readers might recall that a few years ago, I wrote an editorial titled "Email: Bad Bearer of Bad News?
When it comes to legal issues, most bloggers are either unaware or misinformed about the laws that they operate under.
On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.
Take a look at this Forbes.
"While Facebook gets all the glory (and a fair amount of criticism) for frequent revisions to its service, LinkedIn keeps quietly getting better," said Paul Gillin.
In this video Brian Solis interviews Tyler Cyr, Dunkin' Brands' web communications manager, on "how social media helps continue and improve the Dunkin’ experience.
Doug Gross (CNN.
Jim Lodico, writing for SocialMediaExaminer.
Pam Sahota (photo, left) introduces and reviews "some awesome time-saving options for us on-the-go and those of us who just want the convenience of news at our fingertips with less hassle.