Excellence in Business Communication, 13th Edition
Chapter 8. Crafting Messages for Digital Channels
This free planning tool has handy checklists to help event planners and speakers take care of all the details.
More companies are considering strategic alliances and joint ventures; find out what it takes to make them successful.
The Fed is a complicated and sometimes controversial institution; find out what it really does.
This in-depth guide based on extensive research tells you what works and what doesn't.
This website offers a wealth of advice on producing quality videos.
Take advantage of the Small Business Administration’s comprehensive guide to preparing a business plan.
This in-depth guide offers practical tips for avoiding many types of cultural bias in your writing and speaking.
When Dan Ariely, a behavorial economist, realized that reading and sending emails was consuming an ever-expanding portion of his time—Ariely regularly receives hundreds of emails a day, excluding spam—he wondered if there were something he and others could be doing differently in managing their online correspondence.
"Do you want to send an email that gets a response every time?
"Whether you're a senior professional or an office newbie, here are 13 must-remember dos and don'ts of business email etiquette.
"This Business English Pod lesson is the final part in our series on handling a crisis.
"In this Business English Pod lesson, we’ll see how important it is to strategize and plan when you’re handling a crisis.
"This is the third in our Business English Pod series on handling a crisis.
"This is the first in a series of Business English lessons on handling a crisis.
"There are many different reasons why you might want to influence people.
"Do you like curly fries?
"We’ve collected real stories about candidates who were well on their way to snagging a new role, but didn’t, all or at least in part because of a social media post (or posts) someone on the hiring side found during the vetting process.
"Being overwhelmed is no excuse.
"Behavior plays a major role in new targeting options on LinkedIn.
"Our team at Zarvana — a company that teaches research-backed time management practices — set out to see if there is a data-supported way to reduce the 2.
"As a TV meteorologist, Emily Sutton has been on the receiving end of negative comments for a decade.
"There are plenty of mistakes you can make in an important email to a boss, colleague, or potential professional contact.
"The case for inbox infinity.
"In this podcast, Coach Kelly Forrister focuses on the best practices of email communications with others, including appropriate use, writing effective subject lines, creating agreed upon response times, reply to all and more.