Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"What an amazing year 2013 has been for mobile innovation - and consumers.
"We usually look for nervousness as one of the signs of lying.
"Imagine not being able to recognize your mother, your spouse or your own children.
"Stress.
"One of the easiest mistakes to make during a business encounter with someone is to misjudge how much space the other person needs.
According to Carol Kinsey Goman (photo, left), "A long time before your performance proves them right or wrong, people will have made an emotional decision about whether to follow you, trust you, or even listen to you.
Paul Stannard (photo, left) offers a solution to unproductive meetings.
"We’ve all seen it.
"Have you ever taken on additional responsibilities when your schedule was already fully booked?
That resource is no longer available, but here is advice on creating a compelling LinkedIn profile.
Fellow designer Matt Helmke offers a succinct overview of Reynolds’s groundbreaking book.
Fellow designer Matt Helmke offers a succinct overview of Reynolds’s groundbreaking book.
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"We usually look for nervousness as one of the signs of lying.
Melanie Pinola (photo, left) writes on the topic of HSPs (Highly Sensitive Persons).
"It’s pretty obvious that what you say in a presentation matters more than the way you say it.
Matt Johnston (photo, left) presents a video on the topic of resume mistakes to avoid.
"While you may end up being asked the standard "what is your weakness" question at a job interview, a sneaky employer may try to slip in some questions that are illegal to ask, in order to gain some possibly sensitive information," writes Justin Gmoser (photo, left) in presenting this video on the topic.
"In a job interview, your body language is especially important, since your behavioral habits communicate certain messages to hiring managers," says Vivian Giang.
BusinessManagementDaily.
"In a decision that could reshape the rules for online consumer reviews, a Virginia court has ruled that the popular website Yelp must turn over the names of seven reviewers who anonymously criticized a prominent local carpet cleaning business.
According to Jeff Mann (photo, left), a Gartner research director, "The rapid adoption of smart devices, both in the workplace and outside, has raised expectations about accessibility and user experience in the workforce.