Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"Life is stressful, and complaining may be considered by many as an extension of being absolutely normal.
"Margie Blanchard, Ph.
"The New Yorker's Maria Konnikova explains the science behind why we need to sleep more, waste less time on the internet, and stop multitasking.
A directory of business communication videos curated by Bovee and Thill .
"Letting fear of failure stop you from asking for what you want ensures you won't get it.
"We create buffers all around us to avoid the pain of failure and rejection, and don’t seem to realise that we’re doing it.
"What an amazing year 2013 has been for mobile innovation - and consumers.
Parmy Olson (photo, left), a Forbes.
"If simply hearing the phrase "public speaking" makes you cringe, Zach Holman, a prominent developer at GitHub, the software-development network, feels your pain.
According to Scott Christ (photo, left), "The biggest change in my life came when I realized the only thing holding me back from what I wanted was me.
"Stress.
"SMS remains the most useful engagement tool on mobile, followed by QR codes, two-way SMS and push notifications according to this new infographic.
"Tired of distractions clouding your focus?
"We’ve all seen it.
"Executives have their internal communications staff churn out talking points and Powerpoint decks galore.
"Is brain work going the way of manual work?
"Way before the sun peeks over the horizon, a few chosen people awaken from their slumber and dive head first into their day.
"Have you ever taken on additional responsibilities when your schedule was already fully booked?
The Undercover Recruiter presents a "new infographic that explores mobile job seeker behavior today and expectations for the future.
"Being on the road for more than 150 days a year has made Joseph Grenny adept at being efficient on the fly.
"It’s pretty obvious that what you say in a presentation matters more than the way you say it.
"A client recently asked me to put together a webinar for the company’s internal communication staff on hot trends in internal communications" says Shel Holtz (photo, left).