Excellence in Business Communication, 12th Edition
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"Do your conversations constantly fall flat because you keep asking boring and dull questions?
"Think you know the English language?
"The minutes of a meeting, or simply “minutes,” is an instant written record of a meeting or hearing.
"Before you relegate a person to the “no” or “pass” pile, address your reasons for putting them there by asking 'So what?
"In part 1 of this 3 part series on American R you will learn what to do with your tongue, lips and jaw to pronounce the R sound and we will practice the American R at the beginning of words.
"Take a look at what you’re wearing — does it convey the complex, intriguing person that you are?
"Take the strategy employed by memory athletes to memorize decks of cards and thousands of digits of pi, and adapt it to get over stranger-name forgetfulness.
"What are the first words of a speech?
"What if your attachment to being a "good" person is holding you back from actually becoming a better person?
"A new book, "The Surprising Science of Meetings," aims to revamp meetings' reputation, with strategies for maximizing their efficiency and eliminating the pain that comes with them.
"Your mind moves you, but how you move also affects your mind.
"If you’ve ever experienced pleasure from people’s failures, well, join the rest of us.
"When should you put it on them--and when should you put it on yourself?
Rich Bellis (photo, left), Associate Editor at Fast Company, presents the video on the subject.
"The more self-aware you are, the more effective you can be.
"Ever get an uncomfortable feeling in your stomach during a job interview?
"People often ask us, “So, what is GTD?
"Chris Zook explains how you can fight bureaucracy by thinking like a founder.
"To deal with toxic people effectively, you need an approach that enables you, across the board, to control what you can and eliminate what you can’t.
"They all have pros and cons.
"Many of us spend the majority of our waking hours at our jobs.
"Don't avoid confrontation.
"Check out how your place in the high school ecosystem is likely affecting you today.
"Identify what works for your specific needs.