Excellence in Business Communication, 13th Edition
Chapter 3. Collaboration and Business Etiquette
"If you want to be successful in your career, I have a little-known secret for you.
"You may feel you can successfully engage listeners with the critical substance of your message.
"What I’ve learned about productivity in the ten years I’ve been hosting The Get-it-Done Guy’s Quick and Dirty Tips podcast.
"Do you ever find yourself in a conversation you don’t want to be having?
"Let’s talk about what we know about how rate of speech impacts credibility and persuasiveness.
"A listener wonders how to manage her frustration after being laid off twice.
"Do you feel like you can speak in public everywhere except in front of your colleagues?
Check out this podcast from the folks at SCORE.
Listen to the podcast by Lewis Howes (photo, left) of his interview with Chris Lee.
"Do you hate your voice?
"Have you ever been in a meeting with someone who was constantly playing with their phone?
Laura Forer presents an infographic on the topic.
Take a look at this SlideShare show via LinkedIn.
Brooke Nelson (photo, left) has the list at RD.
"No one wants to be the "glue guy.
"A few weeks ago, I was caught unprepared in a meeting.
"Veteran financier Ray Dalio [photo, left] has been in every kind of meeting: the good, the bad and the ugly.
"If you receive a calendar invitation and it’s clear from the above suggestions that you need not attend a meeting, you have options: .
"After a recent session a client told me that, “You’re a magician.
"Here, however, I’m going to focus on one of the key causal factors for ‘difficulties’ in the meeting room: different personality types.
"Meetings are an essential part of the life of every organization and your ability to run effective meetings with your management skills is a critical part of your success in meeting management.
According to Sara Saddington (photo, left), "We all have blind spots that are a result of our own worldview, experience, and expertise.
"Being a good listener is one of the most important skills you can master if you want to advance your career and build meaningful relationships.
"When it comes to meetings in the office, most are filled with a whole lot of empty, buzzword-filled jargon.