Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"Thanks to advances in neuroscience, brain scans, and data-driven studies, we've learned more about persuasion in the past decade than we had ever known previously.
"The other day I received a call from the office manager of a company looking for help with workplace drama and conflict.
"There are plenty of frustrations that crop up during your workday.
"In this article, you will learn everything about the left brain vs.
"Coaching employees to improve performance can be tricky.
"It's easier to be an annoying conversationalist than it is to be a skilled one," says Shana Lebowitz (photo, left).
"The small talk you make with your interviewer can be tricky to get right," writes Rachel Gillett (photo, left) in a piece at BusinessInsider.
Richard Feloni (photo, left) reports on the thoughts of Keith Ferrazzi, creator of the career guide - Never Eat Alone.
"Grammar rules can seem like a nuisance.
"The most popular question I’ve gotten over the last 12 months is around what tools do I use to build my personal brand.
"Pamela Meyer, the author of Liespotting: Proven Techniques to Detect Deception, gave one of the most popular TED talks ever recorded back in 2011," reports Ariel Schwartz in an article at BusinessInsider.
Ashley McCann has the list.
"Visual literacy has everything to do with learning and understanding a given message.
"Two University of Louisville crisis management experts say that this week's United Airlines public relations fiasco is something that every business can take a lesson (or three) from.
Lily Zhang (photo, left) reports on the topic at TheMuse.
"Tableau's Jock Mackinlay explains why data is inert and worthless without the twin practices of visualisation and storytelling.
"There are thousands of different websites that you can leverage to build your own personal brand, but only a few that will give you both the reach and credibility to make a major impact.
"To make the visual side of your social media strategy a bit easier, here are some tools to help you create awesome pictures.
"Having a database of useful online teaching tools is a great practice for every teacher.
"'Shark Tank' investor Barbara Corcoran has met a lot of people in business.
"Infographics provide a ridiculously easy and fast way to share information.
Take a look at Douglas Conant's manifesto.
"Whether it’s the job or your dreams or you’re just keeping an eye out," have a listen to Jaclyn Westlake (photo, left).
"When you're on your work computer, your employers can track pretty much everything you do," writes Áine Cain (photo, left).