Excellence in Business Communication, 13th Edition
Chapter 8. Crafting Messages for Digital Channels
"For me, there are few things more torturous in life than small talk.
"This compilation of reading assigned to students everywhere will expand your horizons — and your bookshelves.
"By spotting and changing a few bad habits, you can easily increase your reading speed without missing out on detail, says Jordan Harry.
"Whether you're a senior professional or an office newbie, here are 13 must-remember dos and don'ts of business email etiquette.
"It’s easy to feel like we don’t measure up or deserve some of the praise we receive for our successes, even when we’ve worked hard to achieve them.
"Perfectionism is a double-edged sword.
"A business model is an outline of how a company plans to make money with its product and customer base in a specific market.
"Wanna stand out as a particularly collaborative colleague?
"If you find you're harboring any of these 11 negative personality traits, including low emotional intelligence, impatience, or managing with fear, it may be time to make some serious changes.
"This Business English Pod lesson is the final part in our series on handling a crisis.
"Organizational life improves when meetings improve.
"You spend at least 40 hours a week with coworkers.
"Here's how you can resolve a sudden conflict in 60 seconds or less using the LEAF strategy, although it may not work for deeper, longstanding conflicts.
"After starting a business, your next task is finding ways to acquire and retain customers.
"We took a look at how American work habits have changed over the past 10 years.
"In this Business English Pod lesson, we’ll see how important it is to strategize and plan when you’re handling a crisis.
"This is the third in our Business English Pod series on handling a crisis.
Nayomi Chibana (photo, left) covers the topic at Visme.
"WalletHub compiled a list of the best and worst states for retirees, using weighted metrics of affordability, quality of life, and health care.
"Do you know how to read a profit and loss statement?
"The real issue with discounting.
"This is the first in a series of Business English lessons on handling a crisis.
"There’s a lot to unpack regarding chatbots.
"The conversion from movement into meaning is both seamless and direct, because we are endowed with the capacity to speak without talking and comprehend without hearing.
"The average American adult is expected to spend nearly 3.