Excellence in Business Communication, 10th Edition
Chapter 8. Writing Routine and Positive Messages
"Some studies say you've only got 15 seconds to grab an audience's attention, while others say it's closer to a minute," writes Richard Feloni of BusinessInsider.
David Lazarus (photo, left), business columnist with the LA Times, reports.
Take a look at this article by Drake Baer of BusinessInsider.
"Launching a product is hard to do," says Drake Baer of BusinessInsider.
According to Richard Feloni, "Once you finish your written speech or PowerPoint slides, you're only halfway done preparing a great presentation.
According to Melia Robinson (photo, left), "It's the cheapest, most low-tech life hack you'll find.
"Here are 11 email etiquette rules you should always follow at work.
According to Richard Felloni of BusinessInsider.
"For some people, being appreciative comes naturally," writes Maria Elena Duron (photo, left) in a piece at Yahoo.
"This article takes a look at the rise of visual content - and why 2014 will be the year of visuals.
This website lists investment banks by type and provides contact details.
This resource is no longer available.
This resource is no longer available.
Explore Google’s efforts to reduce its energy usage and minimize its impact on the environment.
This interactive map shows trade flows between cities in Canada, Mexico, and the United States.
Explore the overall U.
"Almost everyone is terrible at multitasking.
"Culled from Architizer's second annual A+ Awards, which are chosen by 300 experts and a popular vote, these are a handful of the most amazing office spaces in the world," writes Drake Baer in a piece at BusinessInsider.
"When a plane is grounded or there are delays, customers sometimes vent their fury on Twitter.
"The secret to a loyal customer base is no secret at all: Great customer service will bring them back every time.
"In her new book "The Essentials Of Business Etiquette," Barbara Pachter (photo, left) writes about the specific skills professionals need to understand when presenting themselves in a business setting," writes Vivian Giang.
Ric Dragon (photo, left) gives a report on his conversation with Christi McNeill, project lead of social business and listening at Southwest Airlines.
Stephanie Walden discusses customer relationship marketing (CRM) in a piece at Mashable.
"In a world rich with social platforms to express oneself, good listeners are a rare species," writes Shreya Roy in a piece for EconomicTimes.
"It's estimated that 2% of the world's population suffers from face blindness, or prosopagnosia, a neurological condition preventing people from recognizing faces.