"Dealing with frustrated and angry employees is a part of a small-business owner's responsibilities.

"4 tips for getting your colleagues' attention.

Laura McMullen shares the advice of Patrick Lencioni (photo, left).

"What Lord of the Rings can teach us about leading meetings that don't make you want to jump out the nearest window: .

James A.

Chris Weller defines the "rule of three" and explains why it isn't what it is cracked up to be.

"Wharton management professor Nancy Rothbard (photo, left) says that if we are meeting more often than ever, it may be because we are now so busy we have to schedule time to simply think.

"Start by writing short, declarative sentences.

Jacquelyn Smith reports.

"In his fourth book, "American Nations: A History of the Eleven Rival Regional Cultures in North America," award-winning author Colin Woodard [photo, left] identifies 11 distinct cultures that have historically divided the US.

"'I think a lot of people face this problem at work," says [Lynn] Taylor.

Helen Coster (photo, left) presents "10 Tips for Better Business Writing.

According to Grant Cardone (photo, left), "The Internet connects everyone on this planet instantaneously.

Ronnie Ann, Founder of WorkCoachCafe.

"Meeting sabotage artists seem to have attended the same training academy.

"Imagine an organization that is completely digitally connected.

"Games and activities, graphics, and polling are just a few ways to keep your learners active in the learning process when using online collaboration.

"New research by Dr.

"Luckily, there are signs we can look for when trying to detect a lie.

"I normally introduce myself by my first name.

Erin Meyer (photo, left) asks the question.

"Asiana Airlines flight 214 crashed upon landing at San Francisco International Airport on June 6, 2013.

"Facial expressions are a universal language of emotion, instantly conveying happiness, sadness, anger, fear, and much more.

According to Drake Baer, "Within moments of meeting people, you decide all sorts of things about them, from status to intelligence to promiscuity.

"In honor of National Etiquette Week and our just-published list of the 45 best restaurants in America, we decided to clear up some common etiquette questions," writes Megan Willett.