Excellence in Business Communication, 13th Edition
Chapter 3. Collaboration and Business Etiquette
"Facial expressions are a universal language of emotion, instantly conveying happiness, sadness, anger, fear, and much more.
According to Drake Baer, "Within moments of meeting people, you decide all sorts of things about them, from status to intelligence to promiscuity.
"In honor of National Etiquette Week and our just-published list of the 45 best restaurants in America, we decided to clear up some common etiquette questions," writes Megan Willett.
See Damon Nofar's slideshow - 8 Tips for an Awesome PowerPoint Presentation - at BusinessInsider.
"We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left).
Take this quiz to see if you have the knowledge to travel like a pro.
"Voice mail is dying, and the world’s largest soda maker just pounded another nail in its coffin," declares Jillian Bergman in a piece at HuffingtonPost.
Haiku Deck gives their picks for "Decks of the Year.
"Public speaking is hard enough without shooting yourself in the foot with simple mistakes.
"We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left).
Dianne Gottsman (photo, left) advises, "As you set out 2014 with fresh goals and resolutions, don't overlook your social media profiles and activity.
Ben Schott (photo, left) presents his ten words.
Only one author team is writing about mobile business communication: Bovee and Thill.
James Clear explains the topic with an example from Mozambique.
"Some studies say you've only got 15 seconds to grab an audience's attention, while others say it's closer to a minute," writes Richard Feloni of BusinessInsider.
"An epidemic of bad, inefficient, overcrowded meetings is plaguing the world’s businesses — and making workers miserable.
According to Ilya Pozin, "If you’re ignoring proper business etiquette, you’re doing so at your own peril.
"Learn the proper business etiquette for using mobile devices.
"In 1994, John Lasseter, Andrew Stanton (photo, left), and two other Pixar executives had a lunch meeting where they hatched the ideas for "Monsters Inc.
"Launching a product is hard to do," says Drake Baer of BusinessInsider.
Emmie Martin of BusinessInsider.
"When [Gayle] Cotton (photo, left) began her career working at the United Nations in Geneva in the early-90s, she answered a routine phone call with a polite, 'Hello, how are you?
"You probably dread work meetings.
According to Richard Feloni, "Once you finish your written speech or PowerPoint slides, you're only halfway done preparing a great presentation.