Business Communication Today, 15th Ed.
Chapter 14. Planning Reports and Proposals
"Cover letters: They strike fear in the hearts of millions, and just uttering the phrase is enough to make a grown man cry.
"You may think that fidgeting and not making eye contact are telltale signs that someone's lying to you.
"Take the guesswork out of writing numbers in your business communications.
"Our parents warned us about it, but it’s hard to understand until you experience it first hand: as you get older, time seems to fly.
Knowledge @ Wharton covers the case of Turing Pharmaceutical's CEO Martin Shkreli (photo, left).
"Data visualization lets you interact with data.
"The title of Karen Friedman’s most recent book isn’t exactly subtle.
According to Lynn Gaertner-Johnston, "Writing that succeeds in college often fails in business.
"The Agnes + Day crisis intelligence team has designed an infographic that showcases the very important 10 new rules of crisis communications.
"Straightening my office bookshelf this weekend, I found a news clipping I had saved because of its wise words from advice columnist Carolyn Hax.
"Google has spent the past two years studying more than 180 of its teams, to figure out the secret to success.
Dann Albright reports at MakeUseOf.
"In a recent Better Business Writing class, several participants had a challenge that most of us have: They could not get readers to respond to everything they requested in their emails.
"The talk in your organization focuses relentlessly on generating innovative, disruptive ideas.
"Here’s what the experts predict will be the top social media trends in 2016: .
"Data can be very powerful.
"It would be inaccurate to say that textual content is on the way out.
"What's the secret to becoming an excellent public speaker?
"It's important to remember that every interview is a two-way street.
"It is an odd thought that our sibling relationships may be at the center of what makes us who we become.
Maya Baratz (photo, left) reports on haptic feedback and the work of Hiroski Ishii of MIT's Media Lab.
"Given their social and outgoing natures, extroverts have never had much trouble gaining acceptance in the business world.
Shana Lebowitz has the details.
"A lot of career advice is built around slogans like “follow your heart” or “follow your passion.
Shana Lebowitz and Melia Robinson report on the work of Amy Cuddy (photo, left).