Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"When the pressure is on, why do we sometimes fail to live up to our potential?
Alice Boyes lays out the problem and the solution in an article at The Harvard Business Review blog.
"Businesses can only operate as effectively as they can communicate.
"Most of us begin our careers working through the ranks of people executing tasks -- early success comes from correctly completing work while focusing on quality, time and budget.
"Give your future self a break.
"Research needs and requirements vary with each assignment, project or paper.
A handy reference tool web landing page from North Carolina State University.
"The company's new head of AI and personalized learning sees an opportunity to create enhanced ways of evaluating students' work.
"[In August], cashierless store Zippin opened its doors to customers in San Francisco for the first time, beating Amazon Go to become the first cashierless store in the city.
From refining your goals to measuring your success, here’s how to get started.
"Speak from the heart (and not a script) in order to engage your audience.
Karin Hurt (photo, left) reports both the problems and the solutions.
"One of the biggest challenges you will face in business is handling conflict.
"When your mind is even slightly resisting a task, it will look for novel things to focus on.
"Your teams assume they're talking about the same thing--until they realize they're not.
"Employee emails contain valuable insights into company morale—and might even serve as an early-warning system for uncovering malfeasance.
"We celebrate bold entrepreneurs whose ingenuity led them to success, but what happens to those who fail?
"This manager has worked with remote team for 10 years, and has learned that in order for remote teams to be successful–you need to set them up to do so.
Whether you’re starting your first document or using Word’s advanced capabilities, this site can help.
"This kind of discussion is all about degrees of certainty.
"This kind of discussion is all about degrees of certainty.
Business Insider's Julie Bort interviews Aimee Mullins (photo, left) for tips on better public speaking.
"We feel that technology is bad, while it actually isn't.
"Executive voice requires the leader or presenter to not only have the content but to understand the context or role.