Business Communication Essentials, 7th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Relationships are the lifeblood of any business, and the ability to connect effectively with your employees, investors, vendors, customers, and others in your community and industry — the really important people in your business — can open up many doors for you and your company" says Peter Economy (photo, left), in a piece at Inc.
According to Geoffrey James, "The winner in every business competition is always whoever communicates the most clearly.
"Fresh out of college, my first job was doing marketing research for McGraw Hill in New York City.
"Here is one of the most common business inquiries I receive: 'I am about to launch a (business/book/seminar) and want to use Twitter to do it,'" says Mark W.
Richard Feloni features the work of Julian Treasure (photo, left) on the topic.
This resource is no longer available.
This resource is no longer available.
"Loose lips sink relationships.
Sarah Green interviews Bryan Garner in this podcast at HBR Blog.
"In this Business English Pod episode we’re going to look at making a verbal progress report during a meeting.
"This is the second in a two-part Business English Pod series on motivating your team.
"In this lesson, we’ll look at some ways to motivate your team.
"From the smallest e-mail to the most expensive advertisement every piece of communication is an opportunity to form an impression in your customer’s mind.
"This is the second in a two-part Business English Podcast lesson on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office.
In this piece at BusinessInsider.
"People do not always get along, so dealing with conflict is part of any job.
"Things have changed a lot in the way we conduct business communications, especially between the customer and the company.
"This second part of a two-part Business English Podcast series on running and participating in a problem-solving meeting.
"One of the most common reasons for holding a meeting is to solve a problem.
"In this intermediate Business English Pod lesson, we look at ways to give and ask for opinions.
"Martha had some strong comments about bloggers, yet her PR folk pitch bloggers in an attempt to tap into their influence with their audience.
"This is the first in a three-part Business English Pod series that explores the use of many different language techniques in the context of a merger.
"As a non-native speaker of English, you might often find yourself in situations like this: You’re sitting in a meeting or a teleconference, and some of the participants are native English speakers.
"Many people will listen to what I just said and say, “It’s time to kill the presentation.
This collection of resources for business communication and business writing instructors focus on a wide variety of media, including videos, infographics, PowerPoints, PDFs, and podcasts, covering every relevant topic so you can keep your course fresh and up to date.