Business in Action, 7th Ed.
Appendix B: Risk Management
"In the past year and a half, I’ve given over 100 keynote speeches and hundreds of presentations, and things have changed dramatically.
Lynn Gaertner-Johnston warns, "Forwarded emails can threaten professional relationships and reputations.
"For the past few years over on the Jellyvision blog, our good pal Melanie Chapman (photo, left) has been showcasing what she calls Damn Good Communication – examples of companies solving a tricky communication challenge by being unusually creative.
"Wharton management professor Nancy Rothbard (photo, left) says that if we are meeting more often than ever, it may be because we are now so busy we have to schedule time to simply think.
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"There’s a name for those everyday annoyances that build up and grate on your last nerve, drain your energy, and sap your productivity, says Madeleine Blanchard, cofounder of coaching services at The Ken Blanchard Companies in Escondido, California.
"You know you need a résumé in order to get a job.
"To understand in greater depth how you can use your podcast a an effective communication tool, here are 5 elements to discuss.
Sound advice bears repeating.
"These days we have replaced memos with rampant emails.
"The following are just some benefits to using your blog as a business communication tool?
The Future of Things reports.
"Part of becoming a good writer is making use of the many tools and references available.
"Based on my experience working online, I find that many people do not have a good grasp on how to convey their business communication.
Lynn Gaertner-Johnston (photo, left) explains how to handle a disappointing or frustrating email.
"If you’re lucky enough to have a team with top performers, you know that eventually some of them will move on to larger roles in the organization.
"You’re in an interview and things are going really well.
"Google partnered with Twitter earlier this year and in May formally announced it would be showing tweets in search results.
Drake Baer thinks emoji are getting a bad rap.
"The English language is a voracious eater, consuming words and digesting them into whole new things.
According to Marla Tabaka (photo, left), "Meetings are the most dreaded part of office life.
"Who produces better work--slow creators or prolific ones?
"Start by writing short, declarative sentences.