Business in Action, 9th Ed.
Chapter 11: Human Resources Management
"Most leaders (the less than great ones) can become afraid of learning their employees’ true feelings towards the company and its overall structure.
"This is an interesting tactic from the retailer, and one that makes a lot of sense from a behavioral perspective.
"Getting out of debt can feel overwhelming.
"Life has a nasty habit of interrupting the best-laid plans, but more often than not, it’s our own minds that get in the way of our goals.
"Do you sometimes have your most creative ideas while folding laundry, washing dishes or doing nothing in particular?
"The best workers do the best and the most work.
"Artist Kate Hartman uses wearable electronics to explore how we communicate, with ourselves and with the world.
"Over the years, I’ve identified a set of common emotional drivers that suck the power out of communication.
Jane Burnett (photo, left) at Ladders.
"Being the new person is never easy.
"Every unsuccessful attempt can help you gain indispensable experience and mistakes can even be more valuable than achievements.
"If you’ve got a presentation to give at work or school — or are perhaps getting ready to speak at a TEDx event?
"A four-hour mental health training program for managers could yield fewer employee sick days and a roughly 10-to-1 return on investment, a study in Australia suggests.
"From the "I have a dream" speech to Steve Jobs' iPhone launch, many great talks have a common structure that helps their message resonate with listeners.
"Talks on the importance of listening, and how to do it much better.
"These talks reveal that some things are more within your grasp than you may think, especially if you ask.
"TED Talks for when you want to get up and act -- now.
"Career analyst Dan Pink [photo, left] examines the puzzle of motivation, starting with a fact that social scientists know but most managers don't: Traditional rewards aren't always as effective as we think.
"For companies interested in building work cultures that support all personality types, there are a few simple steps you can take before deciding where that new couch should go or how many cubicles to disassemble and carry to the curb.
"Workers who "telecommute" appear to have a lot more job satisfaction than folks who report to an office every day.
"It goes without saying that my new book, Reply All…And Other Ways to Tank Your Career was inspired by email faux pas.
"If other workers are able to have a flexible schedule or work from home, maybe you can do! Whether your company offers the option to work from home or not, it never hurts to ask your boss for a more flexible schedule.
Mignon Fogarty (photo, left) explains.
"Wharton's Peter Cappelli discusses IBM's decision to rethink its remote work policy for some employees.