Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"If you work in an office, you probably spend more time with your colleagues than you do with even your closest friends — and the quality of those relationships can mean the difference between a joyful workday and a minefield of stress and conflict.
"Do you feel like you can speak in public everywhere except in front of your colleagues?
"Have you ever been given feedback that you are too direct, brutally blunt, brusque, or abrupt?
"When it comes to video editing, you may be wondering what’s the best tool to use.
"Dave Isay [photo, left] opened the first StoryCorps booth in New York’s Grand Central Terminal in 2003 with the intention of creating a quiet place where a person could honor someone who mattered to them by listening to their story.
"In our louder and louder world, says sound expert Julian Treasure, "We are losing our listening.
"In this soaring demonstration, deaf percussionist Evelyn Glennie illustrates how listening to music involves much more than simply letting sound waves hit your eardrums.
"Hear what Americans have to say about their jobs.
"Have you ever been in a meeting with someone who was constantly playing with their phone?
Marcel Schwantes has the questions.
"If you're tired of standing in front of your audience and shuffling through slides, you're definitely not alone.
According to Christina DesMarais (photo, left), "Anywhere from a third to half of the population fits the definition of being introverted, meaning these people are at their best in quieter environments compared with the extroverts who do well with a lot of stimulation.
"In Strategic Communication class, 4 MBA students share information and techniques on gender related communication barriers.
Laura Forer presents an infographic on the topic.
Take a look at this SlideShare show via LinkedIn.
"I recently wrote an article about five mistakes people with depression make.
"Branson Centre entrepreneur Yanique Grant explores the relationship between language, culture and business success.
Brooke Nelson (photo, left) has the list at RD.
"Psychologist Susan David [photo, left] shares how the way we deal with our emotions shapes everything that matters: our actions, careers, relationships, health and happiness.
These articles will take you through the process of creating and using documents.
This resource is no longer available, but here is a helpful website on the related topic of influence marketing.
"In a job interview, every little thing matters — from your ability to make eye contact to the color of your suit.
"Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships.
"No one wants to be the "glue guy.