Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
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"I recently wrote an article about five mistakes people with depression make.
"Branson Centre entrepreneur Yanique Grant explores the relationship between language, culture and business success.
Brooke Nelson (photo, left) has the list at RD.
"Psychologist Susan David [photo, left] shares how the way we deal with our emotions shapes everything that matters: our actions, careers, relationships, health and happiness.
These articles will take you through the process of creating and using documents.
This resource is no longer available, but here is a helpful website on the related topic of influence marketing.
"In a job interview, every little thing matters — from your ability to make eye contact to the color of your suit.
"Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships.
"No one wants to be the "glue guy.
"If you were asked to describe the characteristics of a great leader, you’d probably include things like visionary or strategic thinking, the ability to inspire and motivate others, passion and drive to achieve.
Shana Lebowitz (photo, left) has the details.
"A few weeks ago, I was caught unprepared in a meeting.
Presented by Polina Marinova (photo, left) at Fortune.
"Body language: It's one of the most subtle, yet important things to master at work.
"Veteran financier Ray Dalio [photo, left] has been in every kind of meeting: the good, the bad and the ugly.
"Chronically-negative people can slow down your momentum and sabotage real success.
"I’ve spent much of the last decade studying (and having) conversations and teaching people how to understand their own exchanges.
"When one person asks another a question, it takes an average of 200 milliseconds for them to respond.
"If you receive a calendar invitation and it’s clear from the above suggestions that you need not attend a meeting, you have options: .
"After a recent session a client told me that, “You’re a magician.
"Does body language help a TED Talk go viral?
"Good founders learn how to be charismatic, confident, and persuasive.
"Better yet, as your team members develop this skill, they’ll interact better with customers, clients, and key stakeholders," says Joe Neely (photo, left).