Excellence in Business Communication, 11th Edition
Chapter 2. Mastering Team Skills and Interpersonal Communication
New research highlights how important customer retention can be in determining the valuation of a corporation.
It’s more than just the convenience of online shopping.
The On Brand podcast features insightful discussions with successful brand managers.
The “Tide pod challenge,” in which teenagers challenged one another to eat toxic laundry detergent, caused a crisis-management challenge for Procter & Gamble.
Seasoned executive Arthur D.
The buying habits of the Millennial generation were shaped by growing up with digital technology.
Listen to this podcast.
Listen to this podcast.
Psychologist Guy Winch shares some practical tips for soothing the sting of rejection.
"Spatial's AR app is enabling companies to have holographic meetings.
"When you frame it the right way, your feedback can get your colleague on your side.
"Are you open about the areas where you want help?
"A listener wondered whether Grammar Girl should be saying "end quote" instead of 'unquote.
"Welcome back to Business English Skills 360 for today’s lesson on Business English communication skills for leading a group to a decision.
"Making a group of people agree on an important business decision can seem like a difficult task.
"Whether you're a senior professional or an office newbie, here are 13 must-remember dos and don'ts of business email etiquette.
"It’s easy to feel like we don’t measure up or deserve some of the praise we receive for our successes, even when we’ve worked hard to achieve them.
"Success in business depends on making good decisions.
"Wanna stand out as a particularly collaborative colleague?
"Naval Ravikant (@naval) is the CEO and co-founder of AngelList.
"If you find you're harboring any of these 11 negative personality traits, including low emotional intelligence, impatience, or managing with fear, it may be time to make some serious changes.
"This Business English Pod lesson is the final part in our series on handling a crisis.
"Organizational life improves when meetings improve.
"You spend at least 40 hours a week with coworkers.