Excellence in Business Communication, 11th Edition
Chapter 2. Mastering Team Skills and Interpersonal Communication
"Do you ever find yourself in awkward social situations?
"Your days are filled with what seems like endless sit-downs, conversations, and brainstorming sessions.
"In my line of work — first as a correspondent and host with top television networks and today as a professional speaker — it's critical to be able to connect with anyone and everyone," says Antonio Neves (photo, left) in an article at Inc.
"Our unconscious behaviors have a language of their own, and their words aren't always kind.
Eric Barker, of Barking Up the Wrong Tree, explains.
"The reason brainstorms devolve into groupthink has to do with the way memory works.
"Within a second (or less) of meeting someone, we're already making judgments about their personality — whether they're nice, smart, or even adventurous," writes Shana Lebowitz (photo, left).
These brief podcasts focus on marketing applications of social media.
"Let's make this really, really simple.
"Let's make this really, really simple.
"As humans, we often default to the path of least resistance — for just about everything we do," writes Nina Semczuk (photo, left), a writer with The Daily Muse.
"On November 5, 2015 we interviewed Tony Robbins, bestselling author of Money: Master The Game, reveals the best way to make a good first impression.
Shana Lebowitz relates the story of how Doug Conant (photo, left), former CEO of Campbell Soup Company, continually reached out to employees and what it inspired.
Listen to the podcast by Noah Zandan (photo, left).
See the article written by Lisa Calhoun (photo, left).
"In Alec Ross’s new book, The Industries of the Future, he takes a deep dive into the specific fields he believes will shape our economic future, including robotics and the codification of just about everything.
"Wharton management professor Peter Cappelli [photo, left] has spent decades studying the complicated dynamics of employment.
"Wharton's Mary-Hunter McDonnell discusses her research on social activism and corporate political clout.
A Harvard Negotiation Expert Walked Me Through a Brilliant Strategy for Managing a Personal Conflict
Shana Lebowitz sits down to talk with Daniel Shapiro (photo, left), the founder and director of the Harvard International Negotiation Program.
Jeff Haden (photo, left) has the list.
"I'm a shy person who has learned to bring out the best in others.
"Con artists are a crafty group of people who know exactly how to deceive and control their victims, but their methods are as obvious as a slap in the face if you know what to look for,' says Dragan Radovanovic and Jessica Orwig.
"Internal communication has a lot in common with healthy living.
"Too many people succumb to the mistaken belief that being likeable comes from natural, unteachable traits that belong only to a lucky few — the good looking, the fiercely social, and the incredibly talented.
"The way I think about personal development and designing the life I want to live is very similar to the way I think about investing," writes Nicholas Cole (photo, left) of Inc.