Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"We set out to find the most common languages — besides English — spoken at home in every state, based on the US Census Bureau's 2012-2016 American Community Survey estimates.
"Life has a nasty habit of interrupting the best-laid plans, but more often than not, it’s our own minds that get in the way of our goals.
"When I am asked to explain how my five-step CLEAR method can be helpful to a client in a single sentence, this is what I say: it is a way to build bridges, instead of walls, when communicating across cultures.
"Some of the latest research has been published in a new book out called, Engaged: The Neuroscience Behind Creating Productive People in Successful Organizations.
Curtis Newbold presents an infographic on the topic.
"When one person asks another a question, it takes an average of 200 milliseconds for them to respond.
"In the world of international business, it's critical to know your words will be understood by people from another country, or it could spell disaster.
"Do you sometimes have your most creative ideas while folding laundry, washing dishes or doing nothing in particular?
"Knowing what you do not know is a sign of wisdom, according to Greek philosopher Socrates.
"Presenting information to a crowd is an art form.
"Artist Kate Hartman uses wearable electronics to explore how we communicate, with ourselves and with the world.
"An infographic by film editing simplifiers Filmora lists nine trends to keep an eye on in the coming year.
"After a recent session a client told me that, “You’re a magician.
"Data can be complicated, how you use it doesn't have to be.
"It is so easy for messages to get lost in translation.
"Over the years, I’ve identified a set of common emotional drivers that suck the power out of communication.
"In short: If you want your sparring partner to see you as an an intellect of rational logic and sophistication — qualities that can hopefully persuade them to believe your wild opinion — try saying it out loud to them," writes Monica Torres (photo, left) in a piece at TheLadders.
"Every unsuccessful attempt can help you gain indispensable experience and mistakes can even be more valuable than achievements.
Check out the infographic on the topic.
"Now, I’ve never found a senior manager who says that communications are not important; so why do organizational communications continue to break down despite all of the investment and generally good intentions?
"If you’ve got a presentation to give at work or school — or are perhaps getting ready to speak at a TEDx event?
"Trust is an important issue when working across cultures.