Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Bad habits may not seem like a big deal on their own, but sometimes they can seriously drag you down in your life and career.
"You must give up so much in the pursuit of success.
"How smart can our machines make us?
"Although artificial intelligence has become commonplace — most smartphones contain some version of AI, such as speech recognition — the public still has a poor understanding of the technology.
"Do you ever find yourself mindlessly browsing social media, not knowing how exactly you ended up there?
"You've got a smartwatch on your wrist, Siri in your palm, and emails notifications popping up on your computer screen all day long.
"According to Kim Morris Lee, director of organizational effectiveness at the University of Illinois, when the U.
"Did you know that you listen with cultural ears and see with cultural eyes?
"Everyone knows that particular feeling of dread that accompanies a lull in conversation at a party, networking event, or even a job interview.
"Here’s a New Year’s resolution for 2018: de-clutter your digital history.
"Educator and entrepreneur Sebastian Thrun [photo, left] wants us to use AI to free humanity of repetitive work and unleash our creativity.
"Why is it that some people seem to be hugely successful and do so much, while the vast majority of us struggle to tread water?
"The quality of a business's internal communication often says a lot about the company itself.
"Need to land on a decision that works for everyone?
"No one wants to be the "glue guy.
"Four years ago, my team of researchers and I embarked on a large-scale scientific study of self-awareness.
"Do you expect to feel comfortable using English as a second language when writing an email, making a phone call, expressing yourself during a meeting, writing a report, giving a presentation, and so on?
"Millennials are representing more and more of today’s workforce and with them come new expectations of technology and communication in the workplace.
Sherwood Fleming reports.
"What's the secret to making content people love?
"My clients often tell me that one of the difficulties they encounter when conducting business internationally is that they don’t know how to quickly build trust.
"Over the coming year, what will be the most important developments in disruptive technology?
Uri Hasson (photo, left) presents.
"First and foremost, students must be aware that in mobile communications, brevity reigns.
"How well a message is communicated is as important as the message itself.