Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"In our louder and louder world, says sound expert Julian Treasure, "We are losing our listening.
"Do employees complain that your company suffers from a lack of communication?
"One could argue that slang words like ‘hangry,’ ‘defriend’ and ‘adorkable’ fill crucial meaning gaps in the English language, even if they don't appear in the dictionary.
"In this soaring demonstration, deaf percussionist Evelyn Glennie illustrates how listening to music involves much more than simply letting sound waves hit your eardrums.
"In an exclusive preview of his book The Stuff of Thought, Steven Pinker looks at language and how it expresses what goes on in our minds -- and how the words we choose communicate much more than we realize.
Jeffrey Sharlach (photo, left) reports on the topic at HuffingtonPost.
"As a research scientist at Google, Margaret Mitchell helps develop computers that can communicate about what they see and understand.
"Good managers, in a lot of ways, are like coaches.
"Amazon Go is being called the grocery store of the future, where lines and cashiers don't exist.
"In Strategic Communication class, 4 MBA students share information and techniques on gender related communication barriers.
"This talk was given at a local TEDx event, produced independently of the TED Conferences.
Watch the YouTube video by Diane DiResta.
"I recently wrote an article about five mistakes people with depression make.
"Doesn’t language simply describe the world of business, or does it do more – does the language we use actually shape business?
"We've heard a lot of rhetoric lately suggesting that countries like the US are losing valuable manufacturing jobs to lower-cost markets like China, Mexico and Vietnam -- and that protectionism is the best way forward.
"The real strength of Artificial Intelligence lies in its ability process large and complex amounts of data far more effectively than humans.
"When you talk to an AI chatbot, who do you think writes those professional, peppy responses?
"Psychologist Susan David [photo, left] shares how the way we deal with our emotions shapes everything that matters: our actions, careers, relationships, health and happiness.
"Bad habits may not seem like a big deal on their own, but sometimes they can seriously drag you down in your life and career.
"You must give up so much in the pursuit of success.
"How smart can our machines make us?
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