Business Communication Essentials, 8th Ed.
Chapter 4. Writing Business Messages
We check in with Ken Makovsky (photo, left), contributor at Forbes.
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"Many companies' help lines are usually crowded with customers trying to find an answer for their questions.
"The slideshow not only acknowledges the long-lasting nature of digital information, but also suggests ways that employees can avoid incriminating themselves and GM by not using words like "catastrophic" and "spontaneous combustion" when talking about GM products.
Christina Desmarais of Inc.
Aja Frost and TheMuse.
"Amit Agarwal is the founder of Digital Inspiration, a popular tech & how-to website since 2004.
"Educators are often admonished to design work that 'leaves the classroom.
"For word nerds everywhere (this author included) the yearly additions to the Associated Press Stylebook are always met with great intrigue.
Jessica Stillman shares a suggestion from author Gretchen Rubin (photo, left).
"There are many different ways of telling a story, but everything starts with an idea.
Is it "first-come, first-serve," or "first-come, first-served?
Watch the video at BusinessInsider.
"I went out with a guy based on his use of dashes once.
Farhad Manjoo (photo, left) doesn't like it when people put two spaces after a period.
Bianca Nogrady reports on the topic over at ABC Science (Australian Broadcasting Corporation's online gateway to science).
Created by Bovee and Thill, the authors of the best-selling college textbooks in business communication for more than 25 years, and the ONLY authors who explain and illustrate in every chapter in their textbooks how mobile is revolutionizing business communication.
"There’s nothing more irritating to a pedant’s ear than someone saying “mischievious” instead of “mischievous,” and nothing more embarrassing than realizing you’ve been pronouncing the word mischievous with an extra i for your whole life.
Jennifer Frost presents an infographic on the topic.
"If you’re a blogger, content writer, journalist, or novel writer, here are 10 FREE online tools that I recommend you to use to make your writing life a whole lot easier: .
Sig Ueland presents the tools at PracticalEcommerce.
"A friend of mine received an invitation to interview at a company.
"All it takes is a single tweet or text for some people to reveal their poor grasp of the English language.