Business Communication Essentials, 8th Ed.
Chapter 4. Writing Business Messages
"Understanding the basic grammar rules is essential for communicating efficiently, but most of us have forgotten those concepts years ago," writes Daniel Scocco (photo, left) in a piece at DailyWritingTips.
"A hidden source of friction is slowing your company down.
"If there were Survivor for words, I’d vote off 'literally.
Mignon Forgarty, aka Grammar Girl, tackles the subject.
"Amazon CEO Jeff Bezos has some tips on crafting the perfect memo, which he broke down in his annual letter to shareholders.
"One of the most frequent questions I’m asked is whether it’s acceptable to end a sentence with a preposition.
"Don't get caught up in miscommunication.
"Let’s talk about what we know about how rate of speech impacts credibility and persuasiveness.
"Movies are also a great way for leaders to learn about leadership on their own!"
"Here’s a list of my 20 favorite leadership movies, updated with links to purchase the DVD on Amazon.
"Tax forms, credit agreements, healthcare legislation: They're crammed with gobbledygook, says Alan Siegel, and incomprehensibly long.
Abby Wolfe tells the story of Erin McKean (photo, left) who went from lexicographer to start-up founder.
"When it comes to video editing, you may be wondering what’s the best tool to use.
"One could argue that slang words like ‘hangry,’ ‘defriend’ and ‘adorkable’ fill crucial meaning gaps in the English language, even if they don't appear in the dictionary.
"Hear what Americans have to say about their jobs.
"In an exclusive preview of his book The Stuff of Thought, Steven Pinker looks at language and how it expresses what goes on in our minds -- and how the words we choose communicate much more than we realize.
"The other day at my health club I asked an employee what time the bank parking lot was available for club members' use.
"If you're tired of standing in front of your audience and shuffling through slides, you're definitely not alone.
"Do you think you are a punctuation pro?
"The shoulder-shrugging reply “Whatever” continues to annoy Americans more than other words or phrases, but “fake news” is coming on strong.
"Branson Centre entrepreneur Yanique Grant explores the relationship between language, culture and business success.
"Doesn’t language simply describe the world of business, or does it do more – does the language we use actually shape business?
"Can you guess which one it is?
These articles will take you through the process of creating and using documents.
This resource is no longer available, but here is a helpful website on the related topic of influence marketing.