Business in Action, 9th Ed.
Chapter 14: Customer Communication and Product Distribution
Cailey Rizzo reports at TravelandLeisure.
"Amazon Go is being called the grocery store of the future, where lines and cashiers don't exist.
Erika Morphy (photo, left) covers the topic at CMSWire.
"Things aren’t great if you’re a department store.
"How to fix the most common blogging bloopers.
According to Scott Meacham (photo, left), "I can't think of a single entrepreneur I've worked with who ever intended to fail.
"If nothing else, avoid the urge to respond in anger or haste.
"What is the secret to the unparalleled success that keeps Amazon growing while so many traditional retailers are shutting their doors?
"When PR is done well, it can be brilliant in its ability to promote your brand.
"Location specialist xAd reports a $250 million revenue run rate.
"It’s not just the application, interview and hiring that brings you the best people.
"Check out the Retail Across America in photos slideshow, watch the video stories from each state and find out where we're headed next.
"Amid fundamental shifts in the retail and consumer landscape, consumer-goods manufacturers must rethink the way they manage key accounts.
Here is an HBR.
"Instead of privately contacting businesses, consumers are turning to Twitter to voice their issues publicly.
"It's no secret that bad customers service drives consumers nuts.
"Maple, a David Chang-backed restaurant in New York City, doesn’t have any tables, cash registers, or waiters.
"One of Amazon's largest fulfillment centers is in Phoenix, Arizona.
"Pinpointing your customers’ needs better may lead to better sales—but you’ve got to do some legwork first.
According to Bill Reichert, "Most entrepreneurs should just throw out their elevator pitches and start over.
Download the guide from LinkedIn here or click on the image to the left.
Chris Lake (photo, left) offers his advice at SearchEngineWatch.
Paco Underhill (photo, left) reports on the topic of "more vs.