Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
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Nel Stavely (photo, left) writes, "However good your intentions of being polite are, there are the inevitable moments in life when you know you could easily be very impolite indeed.
Jacqueline Whitmore (photo, left), contributor to Entrepreneur Magazine, presents ".
Get the highlights of a comprehensive survey of executive perspectives on business and sustainability issues.
Wharton professor Eric W.
Chances are you'll have at least one video interview using Skype or another Internet-based phone service.
"Whether someone's lying to you, hitting on you, or bossing you around, you can read their intent and emotional state in their body language — if you know what to pay attention to.
According to Marie Raperto, "Writing thank you notes is never as easy as it seems.
"I don’t like regular coffee meetings or networking events anyway," says Scott Dinsmore (photo, left).
According to Liz Klimas (photo, left), "How your handshake comes across to another person can say so much about you that some people will go so far as to practice their handshakes before a big job interview.
"Many people will tell you that the most effective way to find your next job is by meeting people and fostering relationships," says Matt Johnston (photo, left).
According to Harrison Monarth, "In a noisy world where personal branding is a professional imperative and where we constantly compete with equally qualified rivals for clients, jobs, promotions, assignments, or funding, not to mention admiration and affection, being just a little more interesting and memorable can be the deciding factor in our favor.
Erinn Bucklan discusses Dale Carnegie's How to Win Friends and Influence People.
"In this Business English Pod episode we’re going to look at making a verbal progress report during a meeting.
Matt Johnston presents a short video on the topic.
"This is the second in a two-part Business English Pod series on motivating your team.
"Have managers lost the ability to listen?