Excellence in Business Communication, 11th Edition
Chapter 10. Writing Persuasive Messages
"There’s real power in sending a handwritten note to a customer: a card to thank a customer for subscribing, to celebrate with a customer for completing her first project with you, and so forth.
"I'm an average guy trying to become better in both my work and home life.
"Let's say you want to ask your boss for a raise, one that puts you at $100,000," writes Drake Baer (photo, left) in an article at BusinessInsider.
"If you're going to get anything done in business, you need people to respect you.
According to Drake Baer, "Within moments of meeting people, you decide all sorts of things about them, from status to intelligence to promiscuity.
Beth Monaghan weighs in.
"I hate to admit it, but people annoy me pretty regularly," admits Karen Eller in a piece at DumbLittleMan.
The material associated with this item is no longer available, but we invite you to read Jason Nazar's article in Forbes on the same topic, "The 21 Principles of Persuasion.
"We sabotage ourselves by underestimating the desire of our customers and potential customers to connect with our businesses online," says Katie Wagner (photo, left).
"We sabotage ourselves by underestimating the desire of our customers and potential customers to connect with our businesses online," says Katie Wagner (photo, left).
According to Jeff Haden (photo, left), "Perspective is a funny thing.
"If you want your big dream bad enough, read these 5 short stories.
David Lazarus (photo, left), business columnist with the LA Times, reports.
John Brandon has mastered his email inbox but "there's one thing [he's] mastered even more than that: spotting a lack of confidence.
On Point, with Tom Ashbrook, covers the topic of "verbal tics" (“I’m just saying.
Take a look at this infographic at elearninginfographics.
"This article looks at strategies you can use to ensure that your use of email is clear, effective, and successful.
Jeff Haden presents each tip and a link to the appropriate TED talk including one by Malcolm Gladwell.
Geoffrey James (photo, left) details the perfect elevator pitch.
Dylan Connell (photo, left) shares his "6 things you didn't know about advertising.
Erinn Bucklan discusses Dale Carnegie's How to Win Friends and Influence People.
"The fear of public speaking is the most common fear and prevents many people from achieving their potential.
"We sabotage ourselves by underestimating the desire of our customers and potential customers to connect with our businesses online," says Katie Wagner (photo, left).
Paul Maccabee (photo, left) is the President of Maccabee Public Relations.