Excellence in Business Communication, 13th Edition
Handbook of Grammar, Mechanics, and Usage
"I'm not that old, but I went to high school in a time before Facebook, before Google became a verb.
"How many times a day do you say no?
"You don't have to wait for a job interview to end before leaving.
"This is a question I’ve been mulling for a number of months: How has email use evolved in the days since Sony's email server hacks and Wikileaks?
Writer Katherine Brooks (photo, left) discusses the book - You're Probably Saying It Wrong by Ross and Kathryn Petras.
According to Jayson DeMers (photo, left), "I don’t think there’s ever been a marketing strategy as wrought with misconceptions as social media marketing.
Áine Cain (photo, left) discusses what PwC talent acquisition lead Rod Adams looks for during the hiring process.
"It’s a challenge to work with people — peers, junior colleagues, or even bosses — who just don’t listen.
"With massive amounts of computational power, machines can now recognize objects and translate speech in real time.
David Ryan Polgar (photo, left) asks, "How often do you receive a message and wonder, 'Did a person really write this?
According to Rachel Gilbert (photo, left), "Being more likable is within your grasp.
"Modern business is often conducted via quick-fire typing on tiny screens.
"Since everyone seems to be talking about AI broadly, we focused our predictions this year on what we see happening with communications and AI.
"You can radiate authority without compromising on warmth.
According to Kat Boogaard (photo, left), "Dealing with someone who monopolizes every discussion is frustrating.
According to Judith Humphrey (photo, left), "The risk in saying “sorry” too much is that apologies carry baggage that can undermine others’ confidence in you.
Travis Bradberry (photo, left) writes on the subject at LinkedIn.
Áine Cain (photo, left) has the list at BusinessInsider.
"How often have you heard a public speaker or presenter dominate a conversation not because the story was so interesting but because the speaker was disorganized?
"Job-hunting is a lot like dating," says Liz Ryan in an article at Forbes.
"This was a big style-update year at the American Copy Editors Society (ACES) meeting.
"Want to do something that will launch you into the new era of HR?
"If you are at work, there's a high chance this article is distracting you from what you from something you should be doing instead.
"Sure, there’s plenty to love about working for a tech giant like Google.
"Most importantly, leaders should be asking these questions before their best people mentally and emotionally check out.