Excellence in Business Communication, 13th Edition
Handbook of Grammar, Mechanics, and Usage
"Instead of privately contacting businesses, consumers are turning to Twitter to voice their issues publicly.
"From the moment two people meet, they're sizing each other up.
Caris Thetford discusses the Myers-Briggs Personality Assessment.
"Body language provides an amazing amount of information on what other people are thinking if you know what to look for.
"Mental strength takes a long time to develop.
"It's no secret that bad customers service drives consumers nuts.
"After studying the daily habits of 177 self-made millionaires over the course of five years, Thomas C.
"Maple, a David Chang-backed restaurant in New York City, doesn’t have any tables, cash registers, or waiters.
Kathleen Elkins gives some reverse psychology.
"If you want to get the most out of your online ads, focus on simplicity, not cleverness, new research suggests.
According to Adam Allington (photo, left), "Today, the journey toward complete withdrawal from the labor force can last many years.
"Calling it the most transformative experience of his entrepreneurial life, 29-year-old Colin Grussing [photo, left] has officially made good on a dizzying vow: to build a new business every week for one year.
Shana Lebowitz has the 10.
"Everyone is enjoying the food and conversation when someone decides to take out his phone — not for an urgent call, but to check email, Instagram, and Facebook.
"Annoying your coworkers, while never a good idea, is one thing.
"When you go in for a job interview, it's imperative that you make a stellar first (and lasting) impression.
Natalie Walters (photo, left) reports at BusinessInsider.
"The strength of cyberspace is in its numbers.
According to Carmine Gallo (photo, left), "And what I keep hearing — over the last few years especially — is this lament that many business students and business professionals cannot communicate as effectively as they should be communicating.
"In my previous life as a recruiter, I mostly had positive experiences with candidates.
"With the publication of her 2015 book Presence, Harvard psychologist Amy Cuddy let readers in on a secret.
"Wondering how to build your self-confidence?
Rachel Gillett tells the tale of J.
"Manners matter," begins Kathleen Elkins (photo, left) in a piece at BusinessInsider.
Jillian D'Onfro has the details at BusinessInsider.