Excellence in Business Communication, 13th Edition
Handbook of Grammar, Mechanics, and Usage
"Etiquette might seem old-fashioned, but it's also an essential business tool.
"To help you tackle the specific work issues you’re likely to face, we tapped three work-from-home experts for their tips on how to maximize four key areas of home-based office life so you can boost productivity and success.
"Let's start with why you shouldn't feel guilty about saying no.
"Just as your home is, in some sense, a reflection of you, a company’s office says a lot about its culture.
"Tal Ben-Shahar [photo, left] taught the most popular class at Harvard University — and it was all about happiness.
"Research offers a few clues about the most effective way to say 'I'm sorry.
"Here's a seemingly simple question for you — what's productivity all about?
"Do you think you are a punctuation pro?
"Finally, after all that negativity, some positive advice.
"In most organizations, continuous learning and self-improvement isn’t a formal requirement, but it’s one of the top unwritten ones.
"We all know a few people — probably just a few, actually — who win over everyone they meet.
"Ray Tomlinson, considered to be the godfather of email, has died, according to his employer, Raytheon Company.
According to Jacquelyn Smith (photo, left), "Glassdoor reports that certain times of day, and certain days of the week, are better than others.
"At the start of The Hunger Games, Katniss finds herself on a pedestal looking out upon a massive cornucopia filled with weapons and resources.
Try doing what Liz Wessel did - send a cold email to someone you look up to.
Jessica Stillman writes about the ideas on the subject developed by Benjamin Hardy.
"Everyone wants to be that person—the one who looks at the same information as everyone else, but who sees a fresh, innovative solution.
"Being more productive is about working smarter, not harder, and making the most of each day.
"You will, however, be judged by the quality of your writing.
"In meeting notes and minutes, you must state each action item, who is to complete it, and the deadline or due date.
"Executives tell me their teams make decisions all the time.
"Do your coworkers or boss show signs that they secretly hate you?
"What the CEO of a cyber security firm has learned from fighting the bad guys.