Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"Practicing "active listening" is a good way to improve your listening skills.
"Practicing "active listening" is a good way to improve your listening skills.
"Want to make sure everyone knows the critical role your team or group plays?
From an introduction to job-search strategies to details on résumé writing, you’ll find advice from career counseling professionals.
"As entrepreneurs, business owners and leaders, self-awareness is essential to your success.
These online tools (many are free) offer a variety of ways to create infographics.
"In today's high-tech, high-speed, high-stress world, communication is more important then ever, yet we seem to devote less and less time to really listening to one another.
The 1000-plus pages of advice in the Chicago Manual of Style for citations and other writing and formatting questions can be overwhelming, but the editors are here to help.
The FTC’s Business Center has helpful guidance on applying federal marketing regulations in a wide variety of specific situations.
"No matter how much we try to work with others and get along, the time comes when we can’t agree.
"Many of us have had to battle the specter of arrogance at one time or another.
"Personality type tests are hugely popular, though if you ask working psychologists, they’ll tell you the results are little better than astrological signs.
"Be genuine.
"Maybe someone told you that you need to be more succinct when you speak.
"Research needs and requirements vary with each assignment, project or paper.
A handy reference tool web landing page from North Carolina State University.
"You may wonder if anyone will even notice if you don't demonstrate professional behavior at work.
From refining your goals to measuring your success, here’s how to get started.
"Author Vanessa Edwards and her team watched thousands of hours of TED Talks and noticed something surprising: The least popular TED Talkers used an average of 272 hand gestures during their 18-minute presentations, while the most popular used an average of 465 hand gestures in the same amount of time.
"Consider environmental factors when preparing for a successful outcome.
Karin Hurt (photo, left) reports both the problems and the solutions.
Check out this excerpt from Work Party by Jaclyn Johnson (photo, left).
Whether you’re starting your first document or using Word’s advanced capabilities, this site can help.
"Advice from 7 TED speakers on creating better connections.